The lack of visibility into expected visitor and delegates was posing a major challenge. The visitors had to call multiple times to get proper directions. Happy Visitor helped improve visitor experience with it’s pre-registration function.
Happy Visitor sends email invitations with all the details needed to enable visitors to find the right facility. It also sends reminders both via e-mail and SMS to both the host and the visitor in-turn to manage their time better.
With over 2000 employees working across locations, non-local employees are also managed through Happy Visitor with multi- day/ multi-visit employee passes.
Every time a visitor enters the premises, Happy Visitor notifies the host with an email notification giving them a heads up to say “Hello” to the visitor coming to meet them with a photo embedded to identify them.
Real-time reports have enabled them to gain visibility into the visitors checking-in / out across all 6 locations. From security and safety perspective, they know exactly who is present on each location at any given time. Error-free, consistent visitor data and reports also help providing a clear audit trail.
“Happy Visitor is one of world’s leading cloud based Visitor Management Solutions. Happy Visitor is one of world’s leading cloud based Visitor Management Solutions. At Happy Visitor, our aim is to make every organization secure for employees along with making the customer experience exceptional with best in the class features like instant notifications, calendar blocking, Google / outlook calendar integrations etc.”
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